We really hope you are happy with all your purchases, however if you may need to return your product here is a simple guide to make the process a little easier:
FAULTY ITEM – To resolve please contact Carmel at email@example.com and we will forward a returns form to you for completion.
UNWANTED GOODS – In the event that your purchase is unsuitable and you wish to return it please notify us in advance via email to firstname.lastname@example.org All unwanted goods must be returned in the same condition in which they were posted from Sweet Pea & Violet originally, complete with original packaging, labels, components and accessories within 14 days from the date on which you received them. You shall be refunded for that product less the cost of the original delivery charge. You shall be responsible for paying for the return of the goods.
RETURNS ADDRESS – Sweet Pea & Violet, C/O Carmel’s Gifts, Church St, Kingscourt, Co. Cavan, A82 Y560.
In your own interest it is advisable to return goods by registered post. The goods shall remain your responsibility until they have been received by Sweet Pea & Violet
Please note these terms do not affect your statutory rights.